🌙 Frequently Asked Questions
✨ About Waxing Crescent
What is Waxing Crescent?
Waxing Crescent is a small-batch witch shop offering herbal teas, botanical cosmetics, and handcrafted jewelry. Everything we make is rooted in intentional craft, natural ingredients, and everyday ritual.
Who creates your products?
Waxing Crescent is run by three chronically ill and disabled witches. Our work is shaped by lived experience and a desire for gentler, more accessible forms of care.
🌿 Products & Ingredients
What ingredients do you use?
We prioritize natural ingredients, including herbs, oils, and beeswax. Each product is made in small batches to maintain freshness, quality, and intention.
Do you use beeswax in all products?
Many of our products use beeswax as a base, especially in our cosmetics. Specific ingredients are always listed on each product page.
Are your products vegan?
Because we use beeswax, not all of our products are vegan. If this is important to you, please check individual listings or reach out—we’re happy to help.
Are your products organic?
Whenever possible, we source high-quality and responsibly grown ingredients. While not all ingredients are certified organic, we prioritize purity and care in everything we use.
🍵 Herbal Teas & Use
Can your teas or products treat medical conditions?
No. Our products are not intended to diagnose, treat, cure, or prevent any disease. They are crafted for enjoyment, ritual, and general wellness support only.
Can I use your products if I have a medical condition or take medication?
We always recommend consulting with a qualified healthcare provider before using herbal or topical products, especially if you are pregnant, nursing, have a medical condition, or take medications.
🐝 Small-Batch & Handcrafted
What does “small-batch” mean?
We create our products in limited quantities to ensure quality, freshness, and attention to detail. This also means items may sell out and be restocked in cycles.
Why handcrafted?
Handcrafting allows us to stay closely connected to our ingredients and process, ensuring every item is made with care, intention, and respect for the craft.
🌙 Orders & Shipping
How long will my order take to ship?
Because we are a small-batch shop, processing times may vary. Please allow 3-7 business days for your order to be prepared before shipping.
Do you restock sold-out items?
Yes—most items return, but timing depends on our production cycles. Small-batch means we prioritize quality over speed.
Do you offer custom orders?
We currently do not offer custom orders. Feel free to reach out if you’re looking for something specific.
⚠️ Safety & Allergies
Do you guarantee your products are allergy-safe?
No. While we list all ingredients, we cannot guarantee that our products are free from all allergens. Please review ingredient lists carefully before use.
How should I store my products?
Store in a cool, dry place away from direct sunlight. Natural products may have a shorter shelf life than commercial alternatives.
🖤 Accessibility & Care
Why do you center accessibility in your work?
As chronically ill and disabled creators, we understand that care needs to be adaptable, gentle, and realistic. Our products are designed to support low-energy rituals and everyday moments of comfort.
📬 Still Have Questions?
If you don’t see your question here, feel free to reach out.
We’re always happy to help.